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Privacy Policy

LAST UPDATE: MARCH 18th, 2025

This PRIVACY POLICY is the entire personal data protection policy (hereinafter “Privacy Policy”) for the website provided by Mall IQ, Inc.

We appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Before accessing, please ensure that you have read and understood our Privacy Policy. If there are any terms in this Privacy Policy that you do not agree with, please leave our website immediately.

If you have any queries about this Privacy Policy or data protection in general, please contact: privacy@malliq.com

  1. GENERAL INFORMATION
    • This Privacy Policy was drawn up by MALL IQ, Inc., a company registered at 5201 Great America Pkwy 320, Santa Clara, CA 95054, USA (hereinafter “Mall IQ”, “we,” “us” or “our”) who is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect data that identifies or is associated with you (“personal data”) in relation to our website (hereinafter, the “Site”) and your choices about the collection and use of your information.
    • This Privacy Policy will enter into force on the date stated above. If this document is updated, we will notify you of the revised versions through our regular channels. For more information regarding updates, please see the section titled “Updates to the Privacy Policy” below.
    • As Mall IQ is a company residing and operating in the State of Delaware in the United States of America, it is subject to any and all federal and state laws applicable to Delaware entities. Please note that this Privacy Policy was prepared in line with the applicable laws of the State of Delaware relating to data privacy. Recognizing the global nature of the Internet, throughout the Privacy Policy, reference has been made to other jurisdictions and regulations that may be applicable to some users. However, we hereby expressly state that any such reference was made for ease of understanding of users and those persons who choose to access the Site from other locations do so on their own initiative and does not mean or imply that Mall IQ is subject to the laws and regulations of said jurisdiction.
    • Any person who visits the Site shall be referred to as “User”. Mall IQ hereby acknowledges its Data Controller status in terms of Users of the Site.
    • This Privacy Policy applies to all the services provided on the Site to users by Mall IQ as the Data Controller. However, this Policy is not applicable to any information collected offline or via channels other than the Site.
  2. WHAT IS PERSONAL DATA?
    • “Personal Data” used throughout this Privacy Policy means in short personally identifiable information of Users of the Site that is collected automatically or manually through the Mall IQ’s website and maintained by Mall IQ in an accessible form, and by definition this may include personal identifiers such as an IP address, first and last name, an e-mail address, browser type, operating system, a telephone number, date and time of visit or any other anonymized information collected via cookies, and any other information concerning the User collected by Mall IQ from User and maintained in personally identifiable form in combination with any identifier described in this paragraph.
    • This section is intended to provide you with a definition of personal data only. Please see Section 4.2. titled “What Data Do We Use?” and Section 12 titled “Notice For California Residents; Categories of Personal Data Processed” for details regarding the data actually processed by Mall IQ.
  3. ON WHAT BASIS DO WE COLLECT OR USE PERSONAL DATA?
    • Data protection laws require that we meet certain conditions before we are allowed to use your personal data in the manner described in this Privacy Policy. To use your personal data, we will rely on one of the following conditions, depending on the activities we are carrying out:
      • You have given us consent;
      • Processing is necessary for our legitimate business interests or those of a third party: provided this does not override any interests or rights that you have as an individual.
      • Processing is necessary for compliance with our legal obligations.
      • Processing is necessary for legal claims.
      • Processing is necessary for substantial public interest.
    • Below you will find detailed information on the basis that we collect and use your personal data. If we look to use your personal data for any other purpose not covered in this Privacy Policy, we will let you know about any proposed new purposes before using your personal data in this way.
    • Consent
      • We ask that you provide affirmative and informed consent to the use of your personal data as described in this Privacy Policy when you access the Site. Please discontinue using the Site if you do not have such consent.
      • We may provide you with marketing information about our services or products where you have indicated your consent for us to do so, such as by clicking the “request demo” button (to the extent that we are required to collect consent under data protection laws). We may contact you by mail or email and electronic notifications (where you have agreed to those methods of communication) to provide you with the information on your requested service or product. We may also provide you with information, research, and similar products and services. Where you have indicated your consent to us doing so, we may also pass your details to our group companies for marketing purposes. You may opt out of these marketing communications at any time by clicking the unsubscribe button on the e-mail.
      • We will also provide you with access to, or transfer your personal data at your written request, provided that we aren’t legally restricted from doing so or otherwise prevented from doing it due to circumstances beyond our reasonable control. Please relate your request for access to or transfer of personal data to privacy@malliq.com
      • If we are relying solely on your consent to process your personal data, you may withdraw your consent to our processing of your personal data at any time; however, withdrawing consent may result in your inability to continue using the website. Please note that the withdrawal of your previous consent will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent.
    • Legitimate Interest
      • Sometimes, our collection and use of your personal data may not depend on your informed consent but on our legitimate interests. It is in our legitimate interests to collect your personal data as it provides us with information that we need to make our Site available.
      • This requires us to carry out a balancing test of our interests in using your personal data (for example, in order to provide you with access to the Site, against the interests you have as a person and the rights you have under Delaware Online Privacy and Protection Act and other applicable Data protection law (for example, to not have your personal data sold to third party marketing companies without your knowledge).
      • The outcome of this balancing test will determine whether we may use your personal data in the ways described in this Privacy Policy. We will always act reasonably and give full and proper consideration to your interests in carrying out this balancing test.
      • Our legitimate interests are: managing our business and relationship with you; understanding and responding to inquiries and User feedback; understanding how our Users use the Site; identifying what our Users want and developing our relationship with you, your company or organization; improving our Site and offerings; managing our supply chain; developing relationships with business partners; sharing data in connection with acquisitions and transfers of our business.
    • Legal Obligations and Legal Claims
      • We are permitted to process your personal data where it is necessary for compliance with our legal obligations. We are also permitted to process your personal data where it is necessary to establish, pursue or defend a legal claim.
      • We may disclose your personal data to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Site, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose personal data when we believe in good faith that such disclosure is required by and in accordance with the law.
    • Substantial Public Interest
      • We are permitted to process your personal data where it is necessary for reasons of substantial public interest, on the basis of data protection laws.
  1. USE OF COLLECTED DATA
    • We use your personal data to help us provide and support our Site. This section provides you with details of what personal data we use and why we use it.
    • What Data Do We Use?
      • We collect information directly from you and in some instances from third party service providers whom you authorize to share your information with Mall IQ.
      • As explained above, when you visit the Site, you are categorized as a User. The personal data collected from Users are;
        • The data explained in the Section titled “Cookie Policy” below;
        • contact information such as your name, surname, and email address (If you choose to provide it, contact us).
        • Technical information which we collect from you when you visit the Site such as your Internet Protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform and traffic data, cookies data, weblogs and other communication data and details of the resources that you access;
      • For more detail on the personal data we process, please see Article 12 titled “Notice for California Residents; Categories of Personal Data Processed” below.
      • We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on our Site.
      • We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information which may lead to your identification. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. Please refer to the section titled “Cookie Policy” and the sub-section titled “Service Providers Processing Data on Our Behalf” for more information on automatically collected personal data.
    • Why Do We Use Your Data?
      • Service provision: we use the information to carry out and administer the Site which enables us to provide suggestions and recommendations personalized to you.
      • Communication: The main reason for processing your personal information for communication purposes is sending emails, newsletters, and other messages to keep you informed of the Platform. You may opt out of receiving any, or all, of any communications which are of a non-primary function (e.g. marketing) from us by following the unsubscribe link.
      • Website optimization: improve, test, and monitor the effectiveness of our Site and diagnose or fix technology problems;
      • Managing suppliers: we use information to manage third-party suppliers who deliver services to us;
      • Statistics: Monitor metrics such as total number of visitors, traffic, demographic patterns, and patterns in our test results (on an anonymized and aggregated basis) regarding the Site;
      • Development: develop and test new features.
    • If we plan to use your personal data in the future for any other purposes not identified above, we will only do so after informing you by updating this Privacy Policy. See further the section of this Privacy Policy entitled “Updates to the Privacy Policy”.
  2. COOKIE POLICY FOR OUR WEBSITE
    • We use cookies on our website to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site.
    • A cookie is a commonly used automated data collection tool. Cookies are small text files that are placed on your computer or device by websites that you visit or HTML-formatted emails you open, in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.
    • We do not use persistent cookies since the website does not provide a login feature. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site, and to monitor aggregate usage by users and web traffic routing on the Site. Session cookies are deleted from your computer when you exit from the Site and then close your browser. We may also use advertising cookies which enables our advertising service providers to collect some data regarding your device in order to be able to determine your interests and provide targeted advertising services. Details of the cookies used on our website are set out in our cookie policy, available at Please be advised that our cookie policy is an integral part of this Privacy Policy with regard to our website.
    • You can set up your browser options, to stop your computer accepting cookies which require consent (such as social plug-in tracking cookies like those used for behavioral advertising, analytics or market research; third party cookies used for behavioral advertising) or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may be unable to access certain parts of our Site or to receive certain Services. Please note that some cookies are necessary for the Site to perform its functions and may not be stopped (such as cookies that allow the processing of web server requests over a pool of machines instead of just one, authentication cookies, etc.) if the Site is to be used; these are noted as “necessary cookies” in our cookie policy.
    • Your browser may feature a preference which alerts websites you visit that you do not want them to collect certain information about you. This is referred to as a Do-Not-Track (“DNT”) signal. Please note that our Site may not recognize or take action in response to DNT signals from your browser.
  3. WHERE WE STORE YOUR DATA
    • Site is hosted, stored and processed by Mall IQ leveraging data centers which are located in Eemshaven (Netherlands). Processing of the information collected about you is only undertaken for the purposes described in this Privacy Policy.
    • For Users located in Europe, considering the fact that Mall IQ, Inc. is a Delaware (US) corporation, we would like to expressly state that the personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) or the UK. It may also be processed by staff operating outside the EEA or the UK who work for us or for one of our suppliers or partners. Such staff or subcontractors may be engaged in, among other things, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing outside of the USA, EEA or the UK.
    • We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. In particular, this means that your personal data will only be transferred where the recipient is bound by contractual clauses requiring the confidentiality and protection of personal data.
  4. DISCLOSURE OF YOUR PERSONAL DATA
    • We do not sell, lease, rent or give away the information collected about you.
    • Disclosure to Affiliates: “Affiliate” means in relation to Mall IQ, any other entity that directly or indirectly controls, is controlled by, or is under direct or indirect common control with Mall IQ from time to time. Mall IQ, Inc. is a global business, headquartered in the United States. Your personal information collected by us in accordance with this Privacy Policy is used and shared by Mall IQ to our affiliate company for the purposes of providing the Site, IT, support, marketing, and communications.
    • We may disclose your personal data to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property or other users of the Site. We may disclose personal data when we believe in good faith that such disclosure is required by and in accordance with the law. In certain instances, it may be necessary for Mall IQ to disclose the information that we’ve collected about you to government officials or otherwise as required by applicable law. No personal data will be disclosed to any law enforcement agency or governmental agency except in response to:
      • A subpoena, warrant or other process issued by a court of competent jurisdiction;
      • A legal process having the same consequence as a court-issued request for information, in that if Mall IQ were to refuse to provide such information, it would be in breach of local law, and it or its officers, executives or employees would be subject to liability for failing to honor such legal process; or
      • Where such disclosure is necessary for Mall IQ to enforce its legal rights pursuant to the laws of the jurisdiction from which such information was gathered.
      • For the avoidance of doubt, we would like to explicitly and unequivocally state that Mall IQ has the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the IP address or other information of the Users.
    • We may also disclose your personal data, subject to appropriate confidentiality protections, in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.
    • The Site may contain links to third party websites. When you click on a link to any other website or location, you will go to another site, and another entity may collect personal or anonymous data from you. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that this Privacy Policy does not apply to these outside websites or content, or to any collection of your personal data after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, or websites.
    • Service Providers Processing Data on Our Behalf
      • We may use contractors and service providers to process the information collected about you on our behalf for the purposes described in this Privacy Policy. We contractually require service providers to keep information secure and confidential and we do not allow our data processors to disclose your information to others without our authorization, or to use it for their own purposes. However, if you have an independent relationship with these service providers, their privacy statements will apply.
      • Google Analytics (Google LLC.): This third-party service enables Mall IQ to monitor and analyze the Site traffic. Google Analytics is a web analysis service provided by Google LLC. Google utilizes the information collected to track and examine the use of the Site to prepare reports that may be used for optimization of the Site. Information collected for this purpose is cookies and usage data. The place of processing of Google LLC is the US. Please check the Google privacy policy at https://policies.google.com/privacy?hl=en for more information. An opt-out option is also available as a browser add-on at: https://support.google.com/analytics/answer/181881?hl=en
      • Pipedrive (Pipedrive, Inc.): This third-party service enables Mall IQ to manage customer relationships, optimize sales processes, and identify the company affiliation of visitors to our website. Pipedrive is a customer relationship management (CRM) platform provided by Pipedrive, Inc. Pipedrive utilizes the information collected, which may include cookies, usage data, and customer data, to track and analyze the use of our Site and services, prepare reports for optimization purposes, and provide insights into the companies visiting our website. The place of processing for Pipedrive, Inc. is the US and the European Union. For more information, please review the Pipedrive privacy policy at: https://www.pipedrive.com/en/privacy.
  1. RETENTION OF YOUR PERSONAL DATA
    • We will retain your personal data for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, or legal requirements, or where we have a legitimate interest in doing so. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
    • When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
    • We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law. We may retain personal data preserved in automatically generated computer backup or archival copies generated in the ordinary course of our information technology systems procedures.
    • All retained personal data will remain subject to the terms of this Privacy Policy. Please note that if you request that your personal data be removed from our databases, it may not be possible to completely delete all of your personal data due to technological or legal constraints, though we will use reasonable efforts to do so.
    • No purpose in this notice will require us to keep your personal information for longer than twelve (12) months past the last use of the Site, unless necessary to comply with our legal obligations, resolve disputes, prevent and detect fraud, and enforce our agreements.
  2. SECURITY POLICY
    • The security of your personal data is important to us. We use commercially reasonable efforts to store and maintain your personal data in a secure environment. We also take technical, contractual, administrative, and physical security steps designed to protect any and all personal data you provide. We have implemented procedures designed to limit the dissemination of your personal data to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you in this Privacy Policy.
    • Please note that you are responsible for maintaining the security of any personal computing device on which you utilize the Site.
    • We are not liable for disclosure of data due to errors in transmission, unauthorized access or acts by third parties, or omissions or acts beyond our reasonable control. Although we employ commercially reasonable measures of security, we also cannot guarantee that your personal data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards by persons or systems with malicious intent.
    • In the event we become aware of a security breach that could result in your personal data being disclosed in a manner that is not authorized under this Privacy Policy, we will notify you via e-mail (or other communication channel you have provided to us) if we can and use other means (such as posting a notice on our Site) to try to alert you as appropriate.
    • We have implemented the following security measures to protect its product or service:
      • The (database) servers can be accessed only via Mall IQ Inc.’s trusted network locations.
      • Procedures are in place to ensure only authorized personnel have access to personal data. A non-disclosure and confidentiality agreement ensures this still applies when a member of staff leaves the company.
      • All mobile carriers (such as laptops, USB sticks and portable HDs) of Mall IQ are password protected.
      • Our web servers and database servers are firewall-protected.
      • All data within Mall IQ will be stored as securely as possible.
      • Encryption will be used when possible.
      • All data will be transmitted with the highest possible form of encryption that is supported.
      • Only authorized people can see any details in any content started by a User.
      • We use industry-standard databases, and we control all access with Role-Level Security policies so that only Mall IQ invitees can see the details.
    • We regularly revise the security measures outlined in this Privacy Policy to ensure that we are always fully prepared and up to date with regard to data protection.
  3. DATA LEAK PROTOCOL
    • In the unfortunate event that something does go wrong, Mall IQ will follow the following data breach protocol to ensure that data subjects are notified of incidents.
    • A relevant internal data breach procedure is in place. Mall IQ will set up a team in order to analyze the cause, the impact and the affected Users. Depending on the outcome of this analysis, Users will be notified as soon as possible with a publication on the Site. If required by any applicable law, Mall IQ shall also notify any applicable Data Protection Authority about the leak.
    • Mall IQ will provide highly detailed information about:
      • The nature of the breach, including a description of the incident, the nature of the personal data or categories of affected data subjects, an estimate of the number of affected data subjects and databases that may be affected, as well as an indication of when the incident occurred;
      • Any measures already taken by Mall IQ in order to stop the breach;
      • Any measures to be taken by the affected data subjects (what can the affected data subjects themselves do, such as “keep an eye on your e-mails, etc.);
      • Any measures to be taken by Mall IQ in order to prevent a future breach.
  1. NOTICE FOR CALIFORNIA RESIDENTS; CATEGORIES OF PERSONAL DATA PROCESSED
    • Please note that this notice for residents of the State of California is provided for the ease of said persons; however, the other provisions of this Privacy Policy are equally valid and in force for residents of the State of California. Also, Users accessing this Privacy Policy from other locations may find this section useful.
    • Please refer to Article 12 below for more information regarding your rights related to the personal information processed and how to pose questions or requests to us regarding your personal information.
    • The chart below includes details on personal data or “personal information” collected for Users. Within the last twelve (12) months, we may have collected the following categories of personal information from the sources identified below for the business and commercial purposes indicated, and disclosed, shared, or sold (as indicated) such categories of personal information with the specified categories of third parties:
Category of Personal InformationExamples of Personal Information Collected by Mall IQ Inc.Categories of Sources of Personal Information CollectedBusiness or Commercial Purpose(s) for Which Collected, or DisclosedCategories of Third Parties to Which Personal Information is Disclosed
IdentifiersA real name, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.Directly from you.

 

To provide communication systems and to communicate with you about our services.Affiliates.

Service Providers.

Government Entities if required under the applicable law.

Personal Information Categories Listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e))Name, signature, physical characteristics or description, location.Directly from you.

From Affiliates.

From Service Providers.

We do not intend to collect and use these types of data unless you share them with us with your own decision.

 

You may choose to share your real name with us if you wish but this is not a requirement.

Affiliates.

Service Providers.

Government Entities if required under the applicable law.

Characteristics of protected classifications under California or federal lawMall IQ does not require disclosure of such information from Users, and the processing of this type of data is not the primary feature or function of the services provided by Mall IQ. However, if you apply for employment in or are employed by Mall IQ Inc., such information may be processed subject to a separate privacy policy.

 

For the avoidance of doubt, examples of characteristics of protected classifications under California or federal law include race, color, age, ethnicity, national origin, citizenship, religion or creed, marital status, medical condition, gender, veteran, military status, or other similar information.

Commercial InformationMall IQ does not require disclosure of such information from Users, and the processing of this type of data is not the primary feature or function of the services provided by Mall IQ. However, if you or your employer enter into a contractual relationship with Mall IQ by purchasing any product offered by Mall IQ such information may be processed subject to a separate privacy policy.

 

For the avoidance of doubt, examples of commercial information include Products or services purchased, obtained, or considered, or other purchasing histories or tendencies.

Biometric Information or Genetic DataWe do not collect this category of information from Users. However, if you are employed in Mall IQ Inc. such information could be processed subject to a separate privacy policy.
Internet or other electronic network activity informationBrowsing history, search history, and interaction with Web sites, and other similar information.Directly from you.

From Affiliates.

From Service Providers.

To provide targeted User experience and service offerings.

For security and operations purposes related to the safety and functionality of our information systems.

Affiliates.

Service Providers.

Government Entities if required under the applicable law.

Geolocation dataMall IQ does not require disclosure of such information from Users, and the processing of this type of data is not the primary feature or function of the services provided by Mall IQ. However, if you or your employer enter into a contractual relationship with Mall IQ by purchasing any product offered by Mall IQ such information may be processed subject to a separate privacy policy.
Sensory DataMall IQ does not require disclosure of such information from Users, and the processing of this type of data is not the primary feature or function of the services provided by Mall IQ. However, if you or your employer enter into a contractual relationship with Mall IQ by purchasing any product offered by Mall IQ such information may be processed subject to a separate privacy policy.

 

For the avoidance of doubt, examples of sensory data includes audio, electronic, visual, or similar information such as photographs and images (e.g., that you provide us) and call/video recordings (e.g., of customer support calls).

Professional or employment related informationWe do not collect this category of information from Users. However, if you apply for employment in or are employed by Mall IQ such information would be processed subject to a separate privacy policy.
Non-public education information We do not collect this category of information from Users. However, if you apply for employment in or are employed by Mall IQ such information would be processed subject to a separate privacy policy.

(For the avoidance of doubt non-public education information is defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99))

Inferences drawn from other personal informationWe do not collect this category of information from Users. However, if you apply for employment in or are employed by Mall IQ Inc. such information would be processed subject to a separate privacy policy.
Sensitive Personal InformationMall IQ Inc. does not require disclosure of such information from Users and the processing of this type of data is not the primary feature or function of the services provided by Mall IQ Inc. However, if you apply for employment or are employed in Mall IQ Inc. such information may be processed subject to a separate privacy policy.

 

For the avoidance of doubt, examples of sensitive personal information include health information, demographic information, precise geolocation information, company electronic communications, company financial information, and government identifiers such as a social security number or driver’s license number.

 

  1. NOTICE FOR EU RESIDENTS; GDPR LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GDPR

 

  • If you are a resident of one of the countries in the European Economic Area, the following provisions apply to you.
  • We may process Personal Data under the following conditions:
    • Consent:You have given Your consent for processing Personal Data for one or more specific purposes. If we are relying solely on your consent to process your personal data, you may withdraw your consent to our processing of your personal data at any time; however, withdrawing consent may result in your inability to continue using some or all of the services in the Site. Please note that the withdrawal of your previous consent will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent.
    • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
    • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
    • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
    • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company. Our legitimate interests are: managing our business and relationship with you or your company or organization; understanding and responding to inquiries and User feedback; understanding how our Users use the Site; identifying what our Users want and developing our relationship with you, your company or organization; improving our Site; managing our supply chain; developing relationships with business partners; sharing data in connection with acquisitions and transfers of our business.
  • In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

  1. Your Rights under the GDPR
    • The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
    • You have the right under this Privacy Policy, and by law if You are within the EU, to:
      • Right to access: You have the right to access, update or delete the information We have on You. Whenever made possible, you can access, update, or request deletion of Your Personal Data directly via e-mail us at privacy@malliq.com. This also enables you to receive a copy of the Personal Data We hold about you.
      • Right to request correction of the Personal Data: You have the right to have any incomplete or inaccurate information We hold about You corrected.
      • Right to object: This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object to where We are processing Your Personal Data for direct marketing purposes.
      • Right to erasure: You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
      • Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means. You have the right to receive your Personal Data from us in a structured format and you have the right to (let) transmit such Personal Data to another controller. In that case we will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format.
      • Right to withdraw Your consent.You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, we may not be able to provide You with access to certain specific functionalities of the Service.

 

  1. Exercising of Your GDPR Data Protection Rights
    • You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, we will try our best to respond to You as soon as possible.
    • You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

 

  1. NOTICE FOR TURKIYE RESIDENTS; KVKKLEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER KVKK

If you are a resident of Turkiye, the following provisions will also apply to you.

  • What Kind of Personal Information Do We Collect?

As explained above, when you visit the Site you are categorized as a User. The personal data collected from Users are;

  • The data which explained in the Section titled “Cookie Policy” below;
  • contact information such as your name, surname, and email address (If you choose to provide it, contact us).
  • Technical information which we collect from you when you visit the Site such as your Internet Protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform and traffic data, cookies data, weblogs and other communication data and details of the resources that you access;
  • What Lawful Reasons Do We Have To Process Personal Data?

We collect and process your Personal Data one or more of the below-listed reasons:

  • Consent – We may rely on your freely given consent at the time you provide your personal data to us.
  • Legitimate interests – We may rely on legitimate interests based on our assessment that the processing is fair, reasonable and balanced.
  • Legal obligations and public interest – We may process personal data to fulfill legal obligations.
  1. UPDATES TO THE PRIVACY POLICY
    • We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Entry Into Force” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes on the Site or by directly sending you a notification through the Site. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your personal data.
  2. QUESTIONS AND REQUESTS ABOUT YOUR PERSONAL DATA (“CONSUMER REQUEST”)
    • As a User of Mall IQ Inc. you may request the following from Mall IQ Inc. as Data Controller;
      • Access to your personal data.
      • Rectification or deletion of your personal data.
      • A restriction on the processing of your personal data.
      • Object to the processing of your personal data.
      • A transfer of your personal data (data portability) in a structured, machine readable and commonly used format.
      • Withdraw your consent to us processing your personal data, at any time.
    • Please note that withdrawing your consent is only effective provided that consent is the only basis for the processing of relevant personal data. Similarly, even if you request the deletion of any personal data, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
    • You can make a request in relation to any of the above rights by writing to us at the contact address given at the end of this Privacy Policy. Only you, or someone legally authorized to act on your behalf, may make a consumer request related to your personal data. You may also make a consumer request on behalf of your minor child.
    • We will respond to such queries as soon as reasonably possible and deal with requests we receive from you, in accordance with the provisions of any applicable data protection law. Please note that you also have the right to appeal our responses to your consumer requests regarding this privacy policy. You can make your appeals to us using the same contact information below.
  3. CONTACT US
    • You can contact us via post or email.
      • Via post:

MALL IQ INC.

Attn: Privacy

5201 Great America Pkwy 320, Santa Clara, CA 95054, USA

  • Via email:

privacy@malliq.com with “Privacy” in the subject line

  • If your letter or email involves one of the requests listed above in the section titled “Questions and Requests About Your Personal Data”, we may ask you to verify your identity before fulfilling your request depending on the method of your request.

 

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