SENIOR PROJECT MANAGER (SOFTWARE DEVELOPMENT & PRODUCT & OPERATIONS)
Mall IQ, Inc. is a San Francisco based start-up focused on the development of scalable location based analytics and engagement platforms. Currently, we are looking for a project manager to join our growing team in Turkey to serve customers in the US, Turkey, Middle East and Asia.
Working with Sales, Customer Success, Product Management and Marketing team members in order to ensure that Mall IQ projects are delivered to customers in a timely manner.
Own overall relationship with assigned projects which includes; delivering data analytic reports, campaign creation & reporting, developing a detailed project plan to monitor and track the progress of the projects conveyed by sales & customer support teams.
Work independently, preparing project status reports & formal presentations as required.
Communicate effectively with internal teams and/or clients regarding the project progress through interim reports.
Investigate ways to improve existing processes and fix pain points.
Manage periodic updates to process documentation.
BS Degree in Business, Engineering or a relevant technical field.
5-8 years of previous work experience in Software Development Management, Management Consulting, Customer Success, Data Analytics, Big Data, or Sales & Marketing, Project Management, Product Management.
3+ years experience in fast-paced environments such as Startups or growing multinational companies.
Proficiency in English.
Results-driven mentality, with bias for speed and action.
Ability to work on multiple projects and meet deadlines by setting priorities with work projects.
Strong analytical skills, with the ability to translate data into insights.
Experience with macro-level Excel and advanced PowerPoint/Keynote skills.
Comfortable in a startup environment where we move quickly and wear many hats in a dynamic environment.
Excellent written and communication skills.
Nice to Have
Experience in using tools to extract data such as SQL, Tableau, etc.
Experience in confidently discussing customer requirements with technical teams.
Experience in cloud-based CRM, Marketing, Sales tools.
Experience in customer journey analysis, customer segmentation, campaign management.
About Mall IQ, Inc.Founded in 2015 in Silicon Valley, CA, Mall IQ, Inc. develops cutting edge, scalable, location-based engagement, analytics & AI platforms for Retail, Loyalty, Banking and E-comm industries. Mall IQ has customers in 6 countries including USA, Turkey, Middle East & Asia.